Privacy Policy

SmartInterviews.AI ("we", "our", "us") provides an AI-powered interview platform that helps employers evaluate candidates through automated and live interview interactions. We are committed to protecting your privacy and handling your information transparently and responsibly.

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our services.

1. Information We Collect

We collect the following categories of data:

A. Personal Identification Information (PII)

• Name
• Email address
• Phone number (if provided)
• Candidate ID (system-generated UUID)
• Employer and job details
• Consent & communication preferences

B. Interview Audio/Video Data

This includes:

• Live and recorded audio
• Live and recorded video
• Screen share (only if initiated by user)
• Technical metadata (frame rate, resolution, device info)

C. Interview Content

• Your answers to interview questions
• Transcripts generated from audio/video
• AI-generated summaries, scores, and evaluation notes
• Interaction logs (questions asked, timestamps, system events)

D. Technical Data

• IP address
• Browser and device information
• Usage logs
• Cookies and analytics data

2. How We Use Your Data

Interview Operations

• Conduct interview sessions
• Generate questions, summaries, scores, and feedback
• Provide interview recordings to employers
• Detect misuse, fraud, or suspicious behavior

Platform Optimization

• Improve interview quality
• Debug issues and improve model performance
• Monitor system health and reliability

Communication

• Send interview invitations and notifications
• Support requests and account-related updates

Legal & Compliance

• Maintain audit logs
• Comply with data protection laws
• Enforce Terms & Conditions

We do NOT use your interview videos, audio, transcripts, or answers for AI model training without your explicit optional consent.

3. Legal Basis for Processing

Depending on your region, processing is justified by:

• Explicit consent (GDPR Art. 6 & Art. 9)
• Performance of a requested service
• Legitimate interests (fraud detection, quality monitoring)
• Contractual obligations with employers

4. How We Store & Protect Your Data

We implement strong security measures to protect your data:

• Encryption in transit (TLS 1.2/1.3)
• Encryption at rest (AES-256)
• Role-based access control
• Strict separation of PII and interview data
• Regular penetration testing
• Minimal data logging
• Automatic data deletion after retention period

5. Data Retention

By default, we retain interview data as follows:

Data Type	Retention Period
Audio/Video recordings	30 days
Transcripts	30 days
Interview scores & summaries	6 months
PII (name/email)	Until employer account is active or deletion is requested

Employers may request shorter retention periods.

6. Data Sharing

We may share your data only with:

• The employer/recruiter conducting your interview
• Service providers offering hosting, storage, or analytics (under strict contracts)
• Legal authorities, if required by law

We do not sell or share data for advertising or unrelated commercial purposes.

7. Your Rights

Depending on your region, you may request:

• Access to the data we store
• Correction of inaccurate data
• Deletion / Right to be forgotten
• Withdrawal of consent
• Restriction of processing
• Copy of your data (data portability)

Contact us at: privacy@SmartInterviews.AI

8. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

9. International Transfers

Your data may be stored or processed in data centers outside your country. Transfers follow:

• Standard Contractual Clauses (SCCs)
• GDPR and DPDP-compliant safeguards

10. Updates to This Privacy Policy

We may update this policy from time to time. Updated versions will be posted with a revised "Last Updated" date.

11. Contact Information

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